Frequently Asked Questions

  • What types of payment are accepted?
    • We accept all forms of payment: cash, check, Mastercard, Visa, American Express, etc. 
  • Does Stan McNabb offer payment plans?
    • Yes, we have a financing system that we offer. Call or come by Stan McNabb Collision Center for info.
  • Can I submit an online estimate through the website?
    • You can, but letting our staff look at it in person would be better to obtain a more accurate Preliminary Estimate. 
  • Do I have to get more than one estimate?
    • No. Insurance companies may say that they need 3 estimates, but you as a customer have the right to use the repair center of your choice. 
  • Do I need to schedule an appointment before visiting the Stan McNabb Collision Center location?
    • This is not required but it is highly recommended to ensure a quick visit. 
  • I was just in an accident. I've contacted all the necessary authorities, but what do I do now?
    • Contact Stan McNabb Collision Center so we can help you with the insurance process and return your vehicle back in its original condition.
  • How do you know Stan McNabb is better than any other body shop?
    • Check our reviews and see what our past customers have said about our Collision Center. 
  • My insurance adjuster has not seen my car yet. Do I have to finish that process before I give you the keys to my car?
    • Sometimes an insurance adjuster doesn't look at your vehicle, just call us at Stan McNabb Collision Center to help you through the process. 
  • Okay, so I'm ready to bring in my vehicle. What can I expect when I get there?
    •  A pleasant experience with an exceptional staff. 
  • What about a rental car?
    • Stan McNabb Collision Center has a Hertz location in our facility to help serve your rental needs. 
  • What are your hours?
    • Monday-Friday 8am-5pm. After hours is available by appointment only.
  • My car has been in an accident. Is my car safe to drive? 
    • All accidents are different, please call Stan McNabb Collision Center for more assistance 931-461-3234.
  • How do I get an estimate?
    • Call Stan McNabb Collision Center to schedule an appointment for your estimate.
  • How long will it take to repair my vehicle?
    • Every repair is different, but we can give you an estimated time on the day of drop off. 
  • Do you have a warranty with your work?
    • We offer a Limited Lifetime Warranty with every Stan McNabb Collision Center repair.
  • How old do you have to be to rent a car?
    • You must be 18 years or older to rent a car for an insurance claim.